Disclaimer

IMPORTANT: This page explains certain restrictions imposed by law on the distribution of the information contained in this website (the "Website"). Information available on this Website is for general information purposes only and should not be used as a basis for making business decisions.

No representation or warranty, expressly or implied, is made by ABCI Securities Company Limited (ABCIS”) or by any person as to the suitability or usefulness of any information contained or referred to on the Website or that it is fit for your particular purpose, and such information should not be relied on as such. ABCIS or any of its affiliates shall have no liability for any loss or damage arising out of the use or reliance on the information provided in this Website including without limitation, any loss of profit or any other damage, direct or consequential. No information on this Website constitutes investment, tax, legal or any other advice. The information contained on this Website is presented only as of the date published or indicated and may be superseded by subsequent events or other reasons.

The fund information contained in this Website is not intended for use by persons residing outside Hong Kong. The funds mentioned in this Website may not have been registered in the jurisdiction of your place of residence. It is the responsibility of any persons who access the information contained herein to observe all applicable laws and regulations of their relevant jurisdiction. By clicking the “ACCEPT” button below, you are representing to us that the applicable laws and regulations of your jurisdiction allow you to access the information in this Website.

None of the information contained in this Website constitutes a distribution, an offer to sell or an invitation to invest in any of the unit trusts or mutual funds, nor does it constitute any investment advice or recommendation with respect to any securities. Investment in our funds may not be suitable for all investors. Before acting on any information in this Website, you should consider whether any investment, security or strategy is suitable for your particular circumstances and, if necessary, you should consult your stockbroker, lawyer, accountant, bank manager or other professional adviser.

ABCIS is regulated by the Hong Kong Securities and Futures Commission ("SFC"), which has authorized certain fund(s) for public offering purpose. However, the authorisation of any of the funds from the SFC does not imply official approval or recommendation. SFC authorization of a fund is not a recommendation or endorsement of a fund nor does it guarantee the commercial merits of a fund or its performance. It does not mean the fund is suitable for all investors nor is it an endorsement of its suitability for any particular investor or class of investors. The content of this Website has not been reviewed by the SFC.

Investment involves risks. The price of units or shares of the funds may go down as well as up. Past performance figures are not indicative of future results. The value of the funds can be extremely volatile and could go down substantially within a short period of time. It is possible that the entire value of your investment could be lost. You should read the offering documents of each fund for details and risk factors associated with the investment in the funds herein.

The information contained on this Website is subject to copyright with all rights reserved. It must not be reproduced, copied or redistributed in whole or in part without the written authority of ABCIS. No part of this Website may be referred to in any other publication or linked to other websites without express written consent of ABCIS. Neither ABCIS nor any of its affiliates, data providers or content providers shall be liable for any errors or delays in the content of or for any actions taken in reliance thereon.

This disclaimer is prepared in English and may be translated in any other language. In the event that there is any inconsistency between the English and other language version, the English language version shall prevail.

Please click the “I AGREE” button below if you have read and understood this page and agree to abide by the terms, otherwise please click “I DO NOT AGREE” to leave the Website.

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(Hong Kong) (852) 2147-8836

(China) 400-120-8966

Customer Service Hotline ・
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Complaint & FAQ

Client can log his / her complaint by the following means:

Email: compliance@abci.com.hk

Fax: (852) 36660009

Telephone: (852) 36660965

Postage: 15/F, Agricultural Bank of China Tower, 50 Connaught Road Central, Hong Kong (Attention: Legal & Compliance Department)

Upon receiving a client complaint, our company will notify the client within 7 days to acknowledge receipt of the complaint. We will then provide the client with a response on the investigation results or progress within one month and indicate the estimated completion date of the investigation.
Where the complaint remains unresolved, both the client and our company have the option to seek assistance from the Financial Dispute Resolution Centre.

 

SERVICES

 

1. What kind of investment products and services does ABCI Securities Company Limited provide?

ABCI Securities Company Limited (Our Company) endeavors to provide diversified range of financial products and trading services to clients, including Hong Kong securities, overseas securities (Shanghai-Hong Kong Stock Connect, Shanghai B shares, Shenzhen B shares, Japan stocks, Singapore stocks, UK stocks and US stocks, etc), Exchanged Traded Funds (ETF), warrants, bonds and unit trusts, etc. For more details, please contact your Account Executive (AE) or the Client Service Department.

2. Does ABCI Securities Company Limited provide margin financing service?

Our company provides margin financing in different ratios for selected stock listing on the Stock Exchange of Hong Kong Limited for clients. For details, please contact your Account Executive (AE) or Client Service Department.

3. How to make an initial public offering (IPO) subscription?

Both IPO cash and IPO margin financing services are available. Cash applicant can either subscribe with yellow application form or cash (nominees) service. For margin application, the deposit amount can be as low as 10% of the subscription amount (it may vary for different IPOs). Shares allottment will be deposited into the securities account in our company.

4. Securities Market Information:

Trading Hours
Mondays to Fridays

Pre-opening Auction 9:00-9:30

Morning Session 9:30-12:00

Afternoon Session 13:00-16:00

*The above trading schedule effective on 5 March, 2012 as per
    the Stock Exchange of Hong Kong Limited
Saturday, Sunday & Hong Kong
   Public Holidays		 Closed


HKEx - Trading Hours for Securities and Derivatives:
http://www.hkex.com.hk/chi/market/typhoons/tradinghour_c.htm

TRADING SERVICES

1. How to place an order?

Clients can trade by phone, online trading platform or mobile trading apps.
Phone dealing hotline: (852) 2147-8828
China toll-free number 400-120-8933

2. How to trade online?

Client who has already applied for the internet trading service can visit our website: http://sec.abci.com.hk/, select "Online Trading" and login with the user name and password. For client who has not yet applied for the service can submit the "Application for the Internet Services Form" download under "Download Centre – Forms Download – Products & Services". For the usage detail, please refer to the "Online Trading User Manual" in the "Download Centre".

3. How to trade through the mobile APP?

iPhone and Android phone user can download the APP named "ABCI Securities Company Limited". "Mobile Trading User Manual" is also available under "Download Centre – Manual Download and Illustration".

4. If I forgot the password, what should I do?

Please contact our Client Service Hotline at (852) 2147-8836 or the Mainland China toll-free number 400-120-8966 to reset or reissue password.

OTHER INFORMATION

1. How to receive daily and monthly statements?

You can choose to receive daily and monthly statements by mail or email while completing the account opening application. For existing client, you can change the method of receiving statements by submitting the "Application for the internet Services Form".

2. How to make a fund deposit?

You can choose to deposit by cheque, cash transfer or telegraphic transfer (TT) to our bank accounts or your BOC (HK) sub-account. Please refer to the "Standing Settlement Instruction" for detail.

3. How to make a cash withdrawal?

Balance in your account can be withdrawn by cheque, cash transfer or telegraphic transfer (TT). If you choose to withdraw by cheque, no charge applies. It normally takes one working day to be settled. Fund will be available in your bank account after 4p.m. on the next working day.

For cash transfer, the service fee will be HKD50.00, and fund will be received on the same day.

For TT to an overseas bank account, the charge will be HKD160.00 with an additional bank charges.

4. How to apply for real time quote service?

"Application for the Real Time Quote Service Plan Form" can be downloaded in our website under "Download Centre – Forms Download – Products & Services". You can also refer to your Account Executive (AE) or the Client Service Department for the form, latest service fee and promotion.

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